Redcentric |Project Manager

Job description

Aim of the role:

The aim of theProject Manageris to manage Customer requests across our portfolio of services and will include: WLR/WLCA, Porting, Mobile, CPS, ICT, Wireless, WAN & LAN services, IAAS, VOIP. These requests may comprise of new service requests, transfer or change of service or cessation of service. TheProject Managerwill be responsible for managing the process from receipt of the order through to first bill generation and assisting with the transition of the service into Support.

Key responsibilities:

Duties will include, but are not restricted to the following: Customer satisfaction: You are accountable for the on-time, on-budget delivery of projects to our customers satisfaction so that our business becomes a trusted partner to all the customers we serve Initiate & plan: You are accountable for agreeing and documenting project scope, producing the project plan and identifying the available budget. You will provide clear identification of the four main sections; initiation, planning, execution and closure.You will ensure the sales team provide sufficient information to complete the Statement of work to ensure the business remains effective and efficient in its delivery Resource: You are responsible for securing and assigning the right res...