Job OverviewThe Manager, Banking will assume responsibility for the governance of the combined Hilton Centre of Excellence (CoE) and Shared Service Center (SSC) US/UK Hotel Banking and Credit Card teams, based in Glasgow and India respectively. Working with the Director, OTC & Managers, Banking the Manager will supervise, monitor and support the team in delivering the designated activities. The role will involve day‑to‑day participation with the team and communication of deliverables to key Hilton stakeholders. Key deliverables include documenting and training end‑to‑end processes and contributing to the rollout of a new matching and reconciliation tool.Key ResponsibilitiesWhat the Manager will do:Under the direction of the Director, OTC the Manager will input best practice to support the delivery of strategies, ensuring Hilton’s Centre of Excellence provides a seamless, efficient and customer‑focused experience while maximizing output and maintaining quality of service. The role requires strong communication and influencing skills at all levels, building and maintaining relationships with internal and external stakeholders, and managing multiple tasks to tight deadlines. The Manager will oversee day‑to‑day US/UK property specifics, drive Hotel Banking strategies, and manage SLAs.Essential FunctionsPlanning ActivitiesSupport the implementation of strategy, goals, key initiatives and priorities for the function.Plan the Banking team workloads and priorities, ensuring all key department tasks are completed to scheduled timelines and checklists are updated accordingly.Influence and motivate the team, ensuring all function tasks are performed in the most efficient and effective way.Maintain and revise, where necessary, all controls documentation in line with the organisation SOX compliance routines and deliverables.Implement processes to support the successful conclusion of all SOX compliance testing and reviews, including peer checks, checklists and other such tools.Project Lead / Support for Banking projects as required.Organising ActivitiesImplement and manage function processes to ensure strategy and goals are achieved.Coordinate with third‑party service providers to ensure all necessary information is compiled, reviewed and approved for the specific activities associated with operating a successful Accounting function.Serve as liaison for maintaining client & stakeholder relationships, resolving concerns, and escalating to leadership if necessary.Controlling & Coordinating ActivitiesEvaluate effectiveness of current processes, recommend and implement actions to streamline and maximize efficiency.Oversee day to day reconciling activities and monthly reconciliations.Review and monitor SLA and OLA to ensure agreed service delivery and take corrective action as needed.Review and book key closing journal entries and other reports activities completed.Staffing ActivitiesRecruit, supervise and evaluate Banking team members and build competence with relevant employees through training and best practice sharing.Manage the objectives for the team and how those objectives are accomplished.Carry out and monitor team member performance reviews, providing feedback and supporting development.QualificationsRequired QualificationsRelevant experience in a banking / Treasury accounting role.Project management experience.Preferred QualificationsExperience with remote management.Work LocationHilton - Area Office - GlasgowSchedule & EmploymentFull‑time, Day Job, Manager level, Accounting role.Additional InformationBrand: Hilton Corporate. Industries: Hospitality. Job Function: Finance and Sales. #J-18808-Ljbffr