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Ref: 23363

Job Title: Mandarin speaking Consumer Product Manager (Smart Home) - Reading

The Skills You'll Need: Mandarin, Product Management, Technical Product, Smart Home

Your New Salary: up to 70k

Office based

Perm

Start: ASAP

Mandarin speaking Consumer Product Manager - What You'll be Doing:

1. Market & User Insight

• Conduct structured analysis of UK market trends, customer feedback, and competitor products (e.g. Ring, Eufy, Blink)
• Analyse user reviews, return reasons, and channel feedback to identify key product issues and opportunities
• Identify high-impact user pain points across installation, usability, and product experience

2. Product Requirement & Recommendation

• Translate market insights into clear, structured product requirements and improvement proposals
• Define problems in a way that is actionable for HQ Product and R&D teams
• Provide prioritised recommendations based on user impact and business relevance

3. Product Testing & Validation

• Perform hands-on testing of TP-Link and competitor products (Key: Video Doorbell & Camera)
• Build real usage scenarios to evaluate installation, connectivity, performance, and user experience
• Identify product gaps and validate improvement opportunities with evidence

4. Cross-Team Collaboration (HQ Support)

• Work closely with HQ Product, R&D, and Testing teams to provide clear input and supporting materials
• Prepare structured documentation and analysis to support decision-making
• Follow up on product improvement items and assist in validation of solutions

Mandarin speaking Consumer Product Manager - The Skills You'll Need to Succeed:

• Experience in Product Management, Technical Product, or Smart Home / Consumer Electronics
• Experience with IoT / Smart Home / Camera / Networking products is highly preferred
• You have successfully completed your studies in computer science, electrical engineering, communications technology or a comparable focus.
• Familiar with the technology and market trends of smart home products and Internet products.
• Excellent communication, collaboration and project management skills, able to promote cross-departmental teamwork to achieve goals.
• Analytical thinking as well as excellent communication skills to troubleshoot problems effectively.
• You are self-motivated, detail-oriented, and responsible.
• Excellent English and Mandarin both spoken and written skills

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We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

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