Market Research Telephone Interviewer - English speaking (US/Australian) Market experience)

New Today

Ipsos is a global leader in market research, and we are seeking English‑speaking Telephone Interviewers with experience engaging with customers in the American and Australian market. You will conduct telephone interviews with business customers across a variety of sectors, gathering high‑quality insights that help shape our clients’ business decisions.
This role offers flexible shift options and the choice to work remotely or from our offices in London (Angel).
Key Responsibilities
Conduct telephone interviews using scripted questionnaires.
Gather accurate, detailed feedback from participants.
Communicate confidently with customers in the (US/Australian) business environment.
Maintain professionalism, ethical standards, and high‑quality data collection.
Required Skills & Qualifications
Excellent English communication skills, both verbal and written.
Experience speaking with or servicing American and Australian customers (e.g., call centre, customer service, sales, or research).
Confident computer skills.
Laptop or PC with Windows 10 or above and a working webcam (for interactive training).
USB headset with microphone for clear audio.
What We Offer
Full paid training—no prior market research experience required.
Flexible working schedule, with remote options available.
Opportunity to work with a globally recognised engineering client.
Long‑term, ongoing shifts based on performance.
Friendly, supportive team environment.
Ready to Start Your Ipsos Journey?
Join our team of professional Market Research Interviewers and help deliver insights that make a real difference.
Apply today and enjoy flexible, rewarding work with a global leader in research!
Apply
Location:
Edinburgh
Job Type:
FullTime
Category:
Telephone Centre

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