Marketplace Account Executive | Competitive Salary | Scale Up BusinessThe position of Marketplace Account Executive will manage day to day relationships with a portfolio of marketplace sellers, acting as the first point of contact and supporting them across trading performance, operational queries and account development.Working closely with senior stakeholders, the Marketplace Account Executive will help sellers improve visibility, optimise listings and maximise commercial opportunities across the platform.This role is ideal for someone who thrives in a fast paced ecommerce environment and enjoys combining relationship management, data analysis and commercial problem solving.Key ResponsibilitiesManage relationships with a portfolio of marketplace sellers, supporting growth, retention and performance improvementAct as the first point of contact for day to day seller queries, ensuring a positive and responsive partner experienceWork with sellers to improve product visibility, pricing, availability and assortment across the platformConduct regular account reviews and provide data led recommendations to improve performanceSupport Tier 1 sellers with enhanced service levels and proactive account managementEnsure sellers remain compliant with legal, regulatory and platform trading standardsCoordinate promotional activity, pricing updates and campaign support across seller accountsCollaborate with marketing and social teams around key trading periods and seasonal opportunitiesMonitor order flow, stock levels and service metrics, working with sellers to improve standardsSupport product onboarding and listing accuracy, ensuring products go live on time and correctlyWork cross functionally with finance, operations, compliance and new business teams to resolve issues quicklyManage support tickets and seller communication through Zendesk or similar platformsTrack recurring issues and contribute ideas to improve processes, systems and seller experienceProvide regular reporting on seller performance, sales trends and growth opportunitiesSupport the transition of newly onboarded sellers into long term account managementAbout YouStrong interest in ecommerce, marketplaces or digital retail, gained through work, internships or relevant commercial rolesExcellent communication skills with confidence managing relationships internally and externallyCommercial mindset with the ability to spot growth opportunities and solve problems quicklyComfortable using Excel, formulas and data to create clear reports and insightsHighly organised with the ability to manage multiple priorities and deadlinesStrong attention to detail, particularly when managing listings, pricing and operational tasksCollaborative approach with experience working cross functionallyPositive, proactive and eager to develop within a high growth businessExperience using Zendesk, seller platforms or marketplace tools would be beneficialWhy applyJoin a business investing heavily in ecommerce and marketplace growthGain exposure to one of the fastest growing areas of online retailWork in a collaborative, commercially driven environmentExcellent development opportunity within a scaling digital functionCompetitive salary and benefits packageBH36025JBRP1_UKTJ