Mortgage AdministratorChatham - office based.8.30am to 5pm Monday to FridaySalary up to £32,000The OpportunityI am partnered exclusively with a small, independent mortgage brokerage with access to a wide panel of lenders, known for delivering a highly personalised and efficient service to clients and who pride themselves on repeat business and referrals.On their behalf, I am looking for an experienced Mortgage Administrator to join their close-knit team in a fast-paced environment.The RoleThis is a hands-on, busy role where you will provide full administrative support to 1 Mortgage Broker and 2 Senior Client Managers, playing a key part in ensuring cases progress smoothly from application through to completion.You will be at the heart of the operation, helping to deliver a seamless and professional experience for clients.Key Responsibilities of the Mortgage Administrator:Acting as the first point of contact for clients and introducers Processing mortgage applications accurately and efficiently - using a variety of portals and MS Office to complete tasksHandling a pipeline of 120+ mortgage cases per monthManaging cases from submission through to completion Proactively chasing lenders, solicitors, estate agents, and providers for updates Keeping all parties informed and ensuring excellent communication throughout Maintaining accurate records and ensuring compliance at all stages Workload & EnvironmentWorking in a fast-paced, high-volume environmentSupporting a small team where adaptability and teamwork are key Task and customer oriented approachAbout YouPrevious experience as a Mortgage Administrator is essentialComfortable working in a busy brokerage environment Highly organised with strong attention to detail Proactive and confident in chasing and progressing cases Excellent communication skills with both clients and industry professionals Able to prioritise workload and meet tight deadlines Whats on offer for the Mortgage Administrator:Opportunity to join a growing independent brokerageClose-knit, supportive team environment Exposure to a wide panel of lenders and varied cases Real opportunity to make an impact in a small businessApply NowIf you're an experienced Mortgage Administrator who thrives in a fast-paced environment and enjoys being a key part of a small, high-performing team, apply today or get in touch for more information.JBRP1_UKTJ