Join Our Team as a Sales/Production Administrator at Smith and Frater, Bathgate.

About Us:

Smith & Frater, part of the Donaldson Group, established in 1860, is one of UK’s largest, privately owned timber companies. We are a family of 17 businesses and brands, ranging from B2B, retail and ecommerce, all with shared values and a common vision. We are focused on always providing a number one customer experience, embracing innovation, and doing things in a sustainable way, not just for our business but also for the communities we operate in. But most of all, our People are at the heart of everything we do, which is why we are committed to nurturing and empowering our 1,500+ colleagues across the UK.

Key Responsibilities:

· Entry of customer orders onto our sales order processing system.

· Transferring sales order paperwork into production paperwork for the factory.

· Liaising with customers and suppliers and our own factory in a courteous and timeous fashion reference technical questions, pricing and deliveries.

· Ensuring accuracy of order management and reporting systems.

Skills and Experience:

· Knowledge of Kitchen Manufacture or a similar industry would be a distinct advantage

· Good I.T. skills

· Excellent accuracy and attention to detail.

· Good interpersonal skills.

· Ability to organise and prioritise own workload.

· Flexibility – the ability to adapt, change, prioritise and still deliver on the things that matter most is crucial.

· Tact, discretion, and good judgment.

· Strong communication skills and ability to communicate at all levels.

· Proactive and able to use own initiative.

· A strong desire to learn and develop

· Team player – collaborative and supportive of colleagues.

What We Offer:

As a 6th generation family-owned business, Donaldson Group is committed to providing colleague benefits that are truly valuable. Our benefits package includes:

* Competitive salary.

* Flexible working patterns.

* Discretionary bonus scheme.

* Opportunities for career development within a reputable and growing organisation.

* A supportive and collaborative work environment.

* Colleague Referral scheme.

* A catalogue of additional benefits available to purchase such as critical illness cover, cycle to work scheme and additional holidays.

Work Hours: This full-time role entails 40 hours per week, providing a stable schedule with weekends free for your leisure. Work hours are Monday to Friday from 8am to 4.30pm. We can also consider part-time hours via job share, shorter working days or fewer days each week. Please let us know any considerations when applying to this vacancy.

Job Types: Full-time, Permanent

Benefits:

* Company pension

* Cycle to work scheme

* Referral programme

Ability to commute/relocate:

* Bathgate: reliably commute or plan to relocate before starting work (required)

Work authorisation:

* United Kingdom (required)

Work Location: In person