Multiple Roles – From Customer Service Agent to Senior Client Manager Level (German Speaking)

4 Days Old

Multiple Roles – From Customer Service Agent to Senior Client Manager Level (German Speaking) Associate Director - Financial Services at Meraki Talent Ltd Location: Edinburgh Employment type: Permanent / Full-time Responsibilities
Respond to and resolve service enquiries, ensuring accurate and timely response Oversee transactional activity and ensure all products and services are functioning correctly for clients Participating in periodic client service reviews and driving forwards improvements to service levels For more senior roles manage the relationship with a portfolio of large scale, complex, high value corporate clients
Qualifications / Background
Experience in a client/customer facing role and excellent customer service skills Oral and written fluency in German and English Experience within a fast‑paced customer centric environment Strong communication and relationship building/management skills
Seniority Level
Associate
Employment Type
Full‑time
Job Function
Sales, Customer Service, and Finance
Industries
Financial Services, Banking, and Investment Management
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Location:
City Of Edinburgh
Job Type:
FullTime

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