Job Description

Join Princess Cruises, one of Carnival Corporation’s iconic cruise brands, as our Training and Engagement Manager. This pivotal role involves leading the education and inspiration of travel agents across the UK to champion our brand. Based in Southampton with extensive travel across the UK, this is an exciting opportunity to shape national training strategy and boost engagement across multiple platforms.

As the face and voice of Princess Cruises to the UK travel trade, you’ll:

• Develop and deliver a national multi-channel learning strategy
• Create and maintain engaging training materials aligned with brand guidelines
• Deliver training via webinars, live streams, e-learning, and in-person sessions
• Collaborate with Sales Operations and other stakeholders to enhance commercial performance, engaging with travel agents through social media, events, and familiarisation trips

Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK08. It is offered on a full-time, permanent basis with hybrid work options. The role involves extensive travel.

Requirements: Your Expertise and Leadership

• Proven experience in the travel or tourism industry, preferably in sales or training
• Strong presentation and communication skills
• Experience with online learning platforms
• Proficiency in Microsoft Office and content creation tools (e.g., Canva, PowerPoint, Photoshop)
• Full UK Driving Licence and willingness to travel (25–50%)

About You: A Catalyst for Change

• A passion for training and engagement
• Ability to build strong relationships with stakeholders
• Proactive, adaptable, and resilient approach
• Leadership qualities and a collaborative mindset

Why Join Us?

Working with us means creating unforgettable holiday experiences and a fulfilling career. Our benefits include:

• Employee Discounted Cruising and Friends & Family offers
• Annual bonus
• Minimum 25 days leave, bank holidays, holiday trading scheme
• Employee-led networks
• Wellbeing programmes, private medical and dental insurance
• Life Assurance, parental leave, Employee Shares Plan
• Electric Car and Cycle to Work schemes
• Discounted retail and leisure benefits

Ready to Lead?

If guiding a team excites you, we want to hear from you. Apply now to start your journey with us and make a difference.

Recruitment Journey

For more information, visit https://bit.ly/CUKCandidateJourney.

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About Us

Holidays are one of life’s greatest pleasures. Cruising offers unmatched relaxation, exploration, and adventure. Carnival UK, home to P&O Cruises and Cunard, brings Britain’s seafaring heritage to life, delivering joy and memories for over 350 years. We aim to become Travel’s Employer of Choice by delivering extraordinary travel experiences and fostering a diverse, inclusive culture.