Neighbourhood Housing Officer

6 Days Old

Our client based in Gateshead are looking for a Neighbourhood Housing Officer on a contract basis.
Person Specification:
* Working as a Neighbourhood Housing Officer within neighbourhoods across the borough of Gateshead proactively managing tenancies, providing early intervention and support to prevent tenancies from failing.
* Carry out visits to ensure tenancies are sustained and properties remain in good condition.
* Investigate and manage reports of nuisance and anti-social behaviour (ASB) to prevent escalation, taking appropriate action and working with partners for resolution.
* Undertake reviews of fixed-term and introductory tenancies.
* Deliver a responsive estate management service to maintain a clean, safe, and sustainable environment, reporting and addressing environmental issues daily.
* Conduct scheduled inspections to complement daily identification of issues on estates and communal areas.
* Demonstrate conduct and behaviour aligned with core Council values, promoting cross-service collaboration for excellent customer outcomes.
* Be proactive in health and safety management, complying with legislation and promoting good practice within the working environment.
Person specification:
* Must have a valid UK driving license and own transport
* Experience dealing with potentially difficult situations.
* Experience providing support to vulnerable customers
* Good organisation...
Location:
Gateshead
Salary:
£14.84 - £19.21 /hour
Job Type:
FullTime
Category:
Real Estate

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