We are looking for a proactive and customer-focused Neighbourhood Housing Officer to manage a patch of properties and deliver high-quality housing management services. You will be responsible for tenancy sustainment, estate management, and building strong relationships with residents and partner agencies to create safe, well-maintained neighbourhoods.

Key Responsibilities Manage a neighbourhood patch and act as the main point of contact for residents Carry out tenancy sign-ups, starter tenancy visits, and ongoing tenancy management Respond to and manage anti-social behaviour and neighbour disputes Ensure estates and communal areas are safe, clean, and well maintained Identify and address tenancy breaches, safeguarding concerns, and risks Coordinate repairs and maintenance and work closely with contractors Support residents to sustain their tenancies, including referrals to support services Manage low-level rent arrears in partnership with income teams Promote resident engagement and community involvement Ensure compliance with housing, health and safety, and fire safety requirements Maintain accurate case records and meet performance targetsAbout You Experience in neighbourhood or housing management Knowledge of housing legislation and tenancy management best practice Strong communication, conflict resolution, and case management skills Ability to work independently, manage a caseload, and prioritise effectively Confident working with residents from diverse backgrounds IT literate with experience using housing management systemsIf you have the relevent skills then please apply today