2nd Line Network Engineer

Location: Manchester, UK (2–3 days in office)

Salary: £40,000–£45,000 per annum

Shift Pattern: Friday–Monday, 8:00am–6:00pm (weekends included), Tuesday–Thursday off

We’re looking for a skilled 2nd Line Network Engineer to provide advanced technical support, troubleshoot complex issues, and collaborate with 3rd Line teams to keep our networks running smoothly.

Key Responsibilities:

• Investigate and resolve escalated technical issues.
• Perform log analysis, configuration changes, device upgrades, and backups.
• Collaborate with 3rd Line and vendors to resolve critical incidents.
• Support Service Desk and 1st Line Engineers.
• Maintain technical knowledge and accreditations.

Requirements:

• 2–3 years’ experience in a similar SLA-driven support role.
• Strong experience with Cisco Switches/Routers and some of: Fortinet, Palo Alto, Checkpoint, Cisco Meraki, HP Aruba, F5, Azure, AWS.
• Preferred: Netscaler/F5, Cisco Wireless/SD-WAN/DNAC/ISE/ACI, ITIL knowledge, SC clearance or ability to obtain.

Why Join Us:

• Work on cutting-edge network platforms.
• Supportive team environment and career development opportunities.
• Balanced shift rota with weekends off mid-week.

If you’re a proactive, motivated engineer looking for a role where you can make an impact and grow your technical expertise, we’d love to hear from you.

Apply today and take your next step as a 2nd Line Network Engineer.