New Business Account Handler

New Yesterday

New Business Account Handler
Location: Lancing, West Sussex, BN15 8UW (Hybrid – minimum 3 days in the office)
Contract Type: Permanent
Hours: 35 hours per week
Salary: £26,199 per annum, Band C, Level 3
About the Role
We're excited to be recruiting for a confident and driven New Business Account Handler to join our growing team. This is a fantastic opportunity to play a pivotal role in expanding our specialist insurance offering to small and medium-sized charities.
As a key client-facing representative, you'll build strong relationships with prospective clients, understand their unique insurance requirements, and provide tailored solutions that truly support their organisations. If you enjoy consultative selling and delivering exceptional service, this could be the perfect role for you.
What You'll Be Doing
Engaging with prospective charity clients to understand their insurance needs

Providing clear, tailored advice and producing accurate, competitive quotations

Converting enquiries into new business while working towards achievable targets

Identifying cross-selling and up-selling opportunities to support wider growth

Managing the full client journey from initial enquiry through to policy documentation

Key Responsibilities
Handling new business enquiries from first contact through to completion

Proactively following up on leads generated through marketing campaigns

Matching client requirements with suitable insurance products and solutions

Ensuring all documentation is accurate, compliant, and professionally presented

Building long-term, trust-based relationships through outstanding client service

What We're Looking For
Experience within commercial insurance

A positive, proactive, and client-focused mindset

Strong communication skills, with the ability to build rapport and explain solutions clearly

Confidence working towards goals and achieving targets in a supportive team environment

Cert CII qualification, or progress toward achieving it

What we offer as our New Business Account Handler:
A supportive, inclusive, and collaborative team environment
Ongoing learning and professional development opportunities
28 days annual leave, rising to 32 days after 2 years, plus additional time off over Christmas
Flexible working options to suit you, your role, and your team
A double-matched pension scheme, up to 10% employer contribution
A family-friendly approach, with generous family leave policies
For a full list of our benefits, click here.
Closing date for applications : 11:59 pm Sunday 29th March 2026
Interviews will be conducted on a rolling basis until the position has been filled.
Please note that we reserve the right to close this vacancy early should we receive enough suitable applications.
Strictly no agencies.
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

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Location:
North Lancing
Salary:
£26,000
Job Type:
FullTime
Category:
Sales

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