About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences.

About Jumeirah Carlton Tower

Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool.

About the Job

An exciting opportunity has arisen for a Night Concierge to join Jumeirah Carlton Tower.

The main duties and responsibilities of this role include:

• To ensure that all guest requests, requirements and complaints are attended to promptly and acted in the correct manner.
• To have a thorough and up-to-date knowledge about the activities in and around town and to establish business contacts for follow up on guest requests.
• To comply with the requirements of the Executive Offices delivery of documents and messages.
• To monitor the telephone message printer and ensure that messages are distributed every 20 minutes.
• To be aware of all hotel facilities and the layout of the hotel.

About You

The ideal candidate for this position will have the following experience and qualifications:

• 1 – 2 years of experience within the hospitality industry in a similar role
• Strong communication and interpersonal skills
• Strong customer service orientation
• Ability to tolerate moderate amounts of walking

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Health care and insurance benefits
• Locally competitive salary and incentive structure
• Dry Cleaning of uniform or Business attire
• Meals on Duty
• Employee Assistance Program
• Wellness Benefits – Chiropodist, Flu Jabs, and more!