Night Concierge

41 Days Old

Night Concierge Luxury Residential Development Location: Vauxhall- London
Salary: £31,800 per annum
Rota: Pitman Rota (12-hour shifts)
We are seeking a polished, proactive, and service-driven Night Concierge to oversee night operations at a luxury residential development in Canary Wharf. As the face of the development during night hours, you will ensure a seamless resident experience, maintaining a safe, welcoming, and professional environment throughout the night.
Key Responsibilities:
Greet and assist residents and guests with warmth, professionalism, and discretion

Act as the first point of contact for all enquiries and concerns

Maintain accurate records for residents, visitors, and contractors

Receive, log, and securely manage resident deliveries and parcels through internal systems

Oversee key handling, ensuring accurate and secure management at all times

Conduct regular patrols to ensure a safe and secure environment

Monitor CCTV and promptly report any incidents, defects, or safety concerns

Respond calmly and efficiently to emergencies and out-of-hours incidents, following approved procedures

Assist with move-ins, move-outs, and amenity bookings

Provide helpful recommendations for local services, restaurants, and amenities in the Canary Wharf area

Liaise with contractors and internal teams to support smooth operations and effective handovers

Escalate maintenance issues or resident concerns to the appropriate teams

Candidates in a hotel receptionist/ admin heavy front office position, in a luxury environment would be preferred for this role.

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Location:
South Ruislip
Salary:
£30,000
Job Type:
FullTime
Category:
Catering

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