Job Title – Night Front\n Office Agent - Maternity Cover
Department – Front\n Office
Pay – £12.98 per hour plus amazing benefits
Hours – Full\n Time
Location – Newport,\n NP18 2LX
ID – Req

Join the\n Greatest Story in Hospitality!
Become one of\n our Hospitality Heroes as a Night Front Office Agent at Coldra\n Court Hotel, part of The Celtic Collection, where unforgettable\n experiences happen from Manor to Marina.
If you love\n being the calm, reassuring presence that makes every guest feel valued, this\n is your moment.

What Makes\n You Our Ideal Hero?
You’ll shine\n in this role if you have:
- A calm, confident, and professional approach – especially when others are\n asleep!
- A genuine passion for creating exceptional guest\n experiences

• Strong multitasking skills and an eye for detail

- The ability to thrive in a fast-paced, guest?focused\n environment
- A warm and welcoming personality that makes every\n guest’s stay special

Your\n Mission as a Night Front Office Agent
With our “Yes, We Can” philosophy, you will:
• Welcome guests with warmth at any hour, delivering smooth check?in and check?out experiences
• Handle individual and group arrivals using our hotel systems with confidence
• Share your knowledge of The Celtic Collection to assist guests with recommendations and queries
• Leave guests with a memorable first and last impression — every time

Why You’ll\n Love Being a Hospitality Hero
We believe great work deserves great rewards. You’ll enjoy:
• Career development from day one
• Discounts on food, drink, and hotel stays
• Discounted leisure membership
• Free virtual GP appointments
• 24/7 wellbeing helpline
• NEST pension scheme
• Social Club, staff events & monthly awards
• End?of?year recognition and appreciation initiatives

Grow with\n The Celtic Collection
As part of\n our team, you’ll be able to proudly say:
• I’m equipped, trained and supported to excel in my role

- I work in an inclusive, friendly and positive\n environment
- My ideas are valued and my contribution\n matters
- I’m encouraged to learn, grow and develop\n every day
- I understand our ambition, and I play a part\n in it

Recruitment\n Information
We may close this campaign early if we receive a high\n volume of applications.
All applicants must have the right to live and work in the UK, and evidence\n will be required in line with current UK Visas and Immigration guidelines.
We are proud to be an equal opportunities employer and welcome candidates\n from all backgrounds.