We are seeking a highly skilled and motivated North American Casualty Claims Specialist to join the London-based claims team. This is an exciting opportunity to work with a market-leading broker, supporting a diverse portfolio of clients with complex casualty claims across the United States and Canada.

Key Responsibilities

• Manage a portfolio of North American casualty claims, including General Liability and Excess/Umbrella claims
• Act as the primary point of contact for clients, insurers, and legal representatives
• Provide expert guidance on claims strategy, coverage interpretation, and reserving
• Monitor claims progress, ensuring timely updates and resolution
• Negotiate settlements where appropriate and support dispute resolution processes
• Analyse claims data to identify trends and provide risk management insights to clients
• Collaborate with broking teams to deliver a seamless client service

Key Requirements

• Proven experience handling North American casualty claims within a broker or insurer
• Strong technical knowledge of US liability claims and litigation processes
• Excellent communication and stakeholder management skills
• Ability to manage complex claims with a proactive and solution-focused approach
• Strong organisational skills with attention to detail
• ACII qualification (or working towards) is desirable
• If you’d like to learn more, feel free to reach out for a confidential conversation