Nutritional Customer Experience Executive

5 Days Old

Nutritional Customer Experience Executive
To focus on proactively handling the emotion-based experience of our customers in the UK and to truly innovate when it comes to creating moments of wow within the customer journey
Youll impact the growth of the business by increasing our new customer numbers and heavily impacting our retention rates, creating an organic impact that supercharges our word of mouth marketing, brand loyalty and advocacy. Youll be targeted on a variety of customer focused KPIs which will ultimately lead to growth of the business.
Your commercial eye will look to hit your targets as efficiently as possible for the business and your creative flair will look to do this as impactfully as possible for our customers as they experience our brand through the touch points you control. As such youll be challenged to manage your commercials and the brand in all aspects of your role.
Youll be part ofteam of 6, with your colleagues executing the same strategy, with a language asset that differs to yours.
The Customer Experience Team is the place where we are the custodians of customer experience and emotion.
Whilst youll be a number and target driven person and your understanding of brand management and focus on the customer will be a key driver in the way you manage our brand proposition with integrity and passionate focus on the customers perception and experience.
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Location:
Liverpool
Salary:
not provided
Job Type:
FullTime
Category:
Customer Service & Support

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