Job Opportunity: Office Administrator / Client Account Administrator

Location: Welham Green (with occasional travel) Employment: Full‑time, On-site Hiring: Junior & Senior positions available

About the Role

We're growing our team and looking for enthusiastic Junior and Senior Office Administrators / Client Account Administrators to support our busy operations. This is a hands-on, in-person position offering variety, responsibility, and room to grow. If you're organised, proactive and good with people this could be the perfect role for you!

Key Responsibilities

Administration & Customer Support

Respond to emails and handle customer queries Answer phone calls regarding delivery questions or booking slots Convert CSV (Excel) files into delivery notes Maintain and update Google Sheet delivery trackers Send weekly outstanding balance reminders Follow up with customers to secure delivery bookings Support client email inboxes during busy periodsLogistics & Warehouse Coordination

Carry out weekly warehouse stock takes Report road or delivery issues to clients Track customers incurring storage fees and update billing Enter goods received using PO numbers on client systems Check Goods-to-Deliver lists and print Delivery Notes/Sales Orders Close off completed deliveries on client databasesAdditional Tasks

Call retail clients to arrange delivery bookings Help team members with updates, scheduling training, sending SMS time slots Provide Saturday office cover on a rota during peak times ✨ Skills & Experience

Essential

Strong written English and email communication Organised and able to prioritise well Confident telephone manner Working knowledge of Word, Excel & Outlook Willingness to learn new systems (training provided)Desirable

Prior admin, office support, or PA experience Exposure to logistics or customer service (especially for Senior roles) Role Requirements

Fully on-site Hours approx 8am-5pm or 9am-6pm, Mon-Fri (paid lunch break included) Occasional Saturday rota during busy periods Flexibility around annual leave (school holidays may require coordination) Main office: Welham Green, with occasional local site visits Own car beneficial but not essential office is opposite Welham Green Station What We Offer

Competitive salary (based on Junior vs Senior level) 28 days paid annual leave including bank holidays Supportive, friendly team environment Clear development and progression opportunitiesAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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