Operational Support Assistant – £25,000 – Torquay, DevonDo you enjoy working with data and systems to keep things running smoothly? Are you someone who takes pride in accuracy while supporting a busy team?Riviera Insurance Solutions is growing, and we are looking for an Operational Support Assistant to support our day-to-day systems, reporting, and IT operations.The roleYou will work closely with colleagues across the business to help maintain systems, produce reports, and support users. This is a varied role where no two days are the same, offering the chance to build your skills across data, systems, and operations.Key Responsibilities Assist in producing daily, weekly, and monthly MI reportsSupport data extraction, validation, and formattingMaintain reporting templates and ensure accuracyProvide support for core business systems, including CRM and Microsoft 365Assist with user setup, configuration, and system accessHelp resolve system issues and escalate when neededSupport onboarding and offboarding of staff, including devices and permissionsProvide first-line support for basic IT and system queriesAssist with managing IT assets and equipmentSupport mobile and telephony setup, including user extensionsHelp resolve user issues with phones and mobile devices About our companyRiviera Insurance Group is a specialist provider of business, taxi, and personal insurance across the UK. Based in Torquay, we have grown from a small start-up into a team of over 80 colleagues across four broker brands.We now support more than 35,000 policyholders each year and manage over £30 million in premiums. Our approach is built on strong customer service, clear processes, and doing things the right way.The Benefits Competitive salaryOpportunities for learning and developmentSupportive and collaborative working environmentExposure to a wide range of systems and business functions The person You will be organised, reliable, and comfortable working with detail. You enjoy solving problems and working with others.Strong attention to detail and accuracyGood organisational and time management skillsConfident using Microsoft 365, especially Excel and SharePointClear communication skillsWillingness to learn and take on new tasksA positive and proactive approachAbility to manage multiple prioritiesDesirable experience includes working with data, reporting tools such as Power BI, or basic IT support. What's nextApply now to take the next step in your career with Riviera Insurance Solutions.JBRP1_UKTJ