Operational Workflow Analyst - 9 Month Fixed Term Contract Location: Home based with occasional national travel and stay over as required Hours: Full-time, 40 hours/week Salary: 9 Month Fixed Term Contract - £47K (Pro Rata) Are you passionate about designing smarter workflows that improve how services are delivered? We're looking for an Operational Workflow Analyst to join a national leader in service delivery and digital transformation. This is a brilliant opportunity to help shape the future of operations in a people-focused, forward-thinking organisation. Operational Workflow Analyst Role: As an Operational Workflow Analyst, you'll play a pivotal role in reviewing, mapping, and improving operational workflows across multiple service areas. Working closely with IT, frontline teams, and product leads, you'll help align real-world service delivery with smart system design-streamlining processes for greater efficiency, scalability, and user experience. Operational Workflow Analyst Key Responsibilities: Analyse existing workflows to identify bottlenecks and improvement opportunities Map current and future state processes using visual tools like BPMN Work collaboratively with internal teams to validate process design Capture business requirements to inform system configuration and process enhancements Recommend...