Operations & Data Analyst | Fast-Growth Ecommerce Brand | London

The Client

Our client is a Fast-Growth Ecommerce Brand that has scaled rapidly by building highly shareable consumer products with global appeal. In a short space of time, the business has become one of the most impressive founder-led growth stories in the UK, driven by viral distribution, strong product-market fit, and sharp operational execution.

Behind the scenes, the company operates with a lean, high-ownership mindset. Teams are trusted to take responsibility, build systems that scale, and improve the way things work every week. The culture values speed, precision, and long-term thinking — with a strong emphasis on data and operational excellence as key growth levers.

As the business continues to expand internationally and across multiple marketplaces, strengthening the analytical and operational backbone has become a major priority.

The Role

This Operations & Data Analyst role sits at the core of the company’s ecommerce and marketplace infrastructure. It’s a foundational position focused on ensuring operational performance is visible, measurable, and continuously improving — while also building the systems and processes that support scale.

You’ll combine hands-on operational ownership with analytical problem-solving, using data to identify issues, surface opportunities, and inform better decision-making. Alongside maintaining day-to-day marketplace health, you’ll play a key role in reducing manual work through smarter processes and automation. As the business grows, the scope and impact of this role will grow with it.

Key Responsibilities

• Own operational performance across key ecommerce marketplaces
• Analyse trading, inventory, and account data to identify risks and opportunities
• Build, improve, and maintain reporting that gives teams clear performance visibility
• Design and document scalable processes that support revenue growth
• Identify inefficiencies and implement automation to reduce manual workload
• Maintain high standards across listings, account health, and operational workflows

What the Client Would Like to See

• Strong ownership mindset with confidence taking responsibility for key metrics
• Analytical thinking and comfort working with data, spreadsheets, and new tools
• A systems-led approach to problem solving and process design
• Proactive attitude toward fixing issues and improving performance
• Interest in applying AI and automation to improve ecommerce operations
• Ability to move quickly while maintaining attention to detail

What We Would Like to See

• Experience in an operations, analytics, or ecommerce-focused role
• Familiarity with online marketplaces (Amazon experience is a plus)
• Evidence of building or improving reporting, workflows, or internal systems
• Confidence learning new tools and adapting in fast-changing environments
• A methodical, structured approach paired with commercial awareness

Location: London

Salary: £35,000 - £45,000 + benefits

Start Date: ASAP

At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.