About THRIVIN THRIVIN is building the uniform for disciplined women. We create premium performance gymwear designed for women who train with intent and expect more from themselves and from what they wear. As we scale, operational excellence becomes a competitive advantage. We are building the infrastructure behind the brand — and this role will be central to it. The Role We’re hiring a Director of Operations to take full ownership of THRIVIN’s operational ecosystem. This role will oversee and integrate:

Customer Support Stock & Inventory Buying & Sourcing Garment Tech Product & Design Operations Supply Chain

You will be responsible for designing, building, and leading the systems that allow these functions to scale efficiently. This is a senior, high-impact role. We are looking for someone who has seen scale, built structure, and knows what “good” looks like. What You’ll Be Doing End-to-End Operational Ownership

Own performance across all operational functions Ensure alignment from product creation through to customer delivery Drive consistency, accountability, and execution across teams

Systems & Infrastructure

Design and implement scalable operational systems Replace manual, reactive processes with structured workflows Build the foundation for efficient growth across all departments

Supply Chain & Product Flow

Oversee the full lifecycle from development to production to delivery Improve supplier performance, timelines, and reliability Drive inventory planning, forecasting, and stock efficiency

Customer Experience Operations

Oversee customer support structure and performance Ensure operational decisions improve customer experience Solve root‑cause issues, not just surface‑level problems

Leadership & Team Development

Lead and develop department owners across each function Set clear KPIs, reporting structures, and accountability Build a high‑performance operations culture

Cross-Functional Leadership

Partner closely with ecommerce, product, and leadership Ensure operations supports commercial and growth objectives

What We’re Looking For

5+ years experience in operations, supply chain, or product‑led roles Strong background in DTC, ecommerce, or fashion/activewear Proven experience scaling operations in a high‑growth environment Experience managing multiple functions and senior team members Deep understanding of supply chain, buying, and product operations Strong systems thinker — able to build structure from complexity Highly commercial with a focus on margin, efficiency, and performance Confident decision‑maker with strong leadership presence Comfortable operating both strategically and hands‑on

What Success Looks Like

Operations are structured, predictable, and scalable Clear systems replace reactive, manual processes Product launches and supply chain run smoothly and on time Inventory is well managed and aligned to demand Customer experience is consistent and high‑quality Teams are accountable, aligned, and high‑performing

Why Join THRIVIN

Build and own the operational backbone of a global brand Work across product, supply chain, and customer experience High ownership, high impact role Be part of a fast‑scaling, performance‑driven team

To Apply Please include:

Experience managing multi‑functional operations teams Examples of systems or processes you’ve built or scaled A short note on how you approach operational excellence at scale

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