Join to apply for the Operations Director role at First Fence Ltd. 🌟 Welcome to First Fence – where security meets innovation! 🌟 As industry pioneers in Security and Temporary Fencing, we provide unbeatable service and competitive prices and our dedicated team exceeds customer expectations. Salary: CompetitiveHours: 45 hours per week, Monday-FridayBase Location: Swadlincote, Derbyshire, DE11 8ED Why First Fence?

Same-day delivery across the UK Six strategic locations, including our National Distribution Centre Extraordinary growth since 2010 Industry innovators setting new standards

Position We are seeking a highly capable and driven Operations Director to lead and improve operational performance across depots and service delivery. This senior leadership role is fully accountable for operational standards, efficiency, and customer service across multi-site operations. Key Responsibilities

Lead and oversee day‑to‑day operations across depots, delivering high customer service. Set clear operational standards and ensure consistent execution across the business. Drive improvements in service levels, stock control, cost efficiency, and compliance. Own and deliver operational KPIs, dashboards, and performance reviews. Identify inefficiencies and implement practical, sustainable process improvements and develop SOPs. Lead, develop, and hold senior operational managers accountable. Coach and manage a high‑performance team, ensuring talent development and retention. Work closely with Sales, Finance, and Procurement to align operational and commercial goals. Manage supplier performance and operational risk. Support strategic growth initiatives while maintaining operational control. Ensure health & safety, compliance, and company policies are adhered to at all times. Transport strategy: optimise routing and fleet management for cost‑effectiveness and regulatory compliance.

Requirements

Proven experience as an Operations Director with multi‑site operations, logistics, warehousing. Demonstrable experience improving service levels and operational performance. Comfortable managing underperformance and driving accountability. Data‑driven, strong experience using KPIs and performance dashboards. Commercially aware, balancing cost control and service delivery. Strong leadership and people development skills. Pragmatic, hands‑on, simplifying complex operations. Cross‑function advocacy: represent operations ensuring alignment with manufacturing, sales, and operations. Continuous audit and refinement.

Other Information 🌟 Join us for a career beyond ordinary! Benefits Snapshot

Cycle to Work Scheme Discounts and Cash Back Benefits Platform Holistic Wellbeing Platform 24/7 Employee Assist Programme 33 Days Annual Leave (incl. Bank Holidays) Employee Product Discounts Recognition Rewards

Equality, Diversity and Inclusion First Fence is committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We stand against any form of discrimination and provide equal opportunities for career growth. #J-18808-Ljbffr