Operations & Events Manager

New Today

Location: Herts / Greater London hybrid (1-2 days per week in office)
Contract: Full-time, permanent
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About Music Business Worldwide
Music Business Worldwide is the world's leading music industry trade publication. Now in our 11th year, we cover the global business for senior executives across labels, publishers, management companies, investment houses, concert promoters, streaming platforms, and beyond.
We also run the prestigious annual Music Business UK Awards in London (celebrating its 10th anniversary in 2026), with a pipeline of additional high-level events planned.
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The Role We're hiring an Operations & Events Executive to manage the day-to-day processes that keep MBW's commercial operations running smoothly from awards administration and subscriber management to accounts payable.
This is a varied, hands-on role for someone who thrives on keeping multiple workstreams organised and on track. You'll be the person who makes sure nothing falls through the cracks across our events, subscriptions, jobs board, and finance administration.
The role is roughly 30% awards & events, 30% subscriptions & jobs board, 20% accounts payable, and 20% general coordination.
Subscriptions & Jobs Board Day-to-day management of MBW+ subscriptions: renewals, onboarding, client queries, refund requests, and escalation where necessary
Management of MBW's jobs board: handling client queries, troubleshooting listing issues, and guiding new clients through the posting process
Subscription marketing support: creating promotional assets for newsletters and online
Product improvement ideas and process refinement

Awards & Events Administration of the Music Business UK Awards: managing the submissions pipeline, coordinating judging packs and voter communications, website content updates, timeline management working alongside an external event production manager who handles venue, catering, and AV
Operational support for new MBW events as they launch
Accounts Payable Chasing outstanding payments and reconciling accounts
Coordination Key point of contact for awards nominees, voters, sponsors, and suppliers
Keeping projects on track and deadlines met across all workstreams
Briefing and managing freelancers (social media, design) including quality control and day-to-day oversight
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Who You Are Experienced in operations, administration, or project coordination you've managed processes end to end, not just assisted
Exceptionally organised, able to juggle multiple workstreams without dropping the ball
Comfortable with numbers you're confident handling invoices, payments, and basic financial admin
A strong communicator you'll be corresponding with senior music industry figures
Confident with digital tools: spreadsheets, form builders, project management software, AI tools, and basic design tools (e.g. Canva)
Happy working autonomously in a small, fast-moving team
Diplomatic and discreet you'll handle confidential information
Knowledge of or genuine interest in the music industry is a strong plus but not essential
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Practicalities
Start date: April/May 2026
Location: Hybrid 12 days per week in office
Reporting to: Founder/Publisher

TPBN1_UKTJ
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Location:
Hitchin
Salary:
£50,000
Job Type:
FullTime
Category:
Management;Catering

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