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Job Description

Cobalt is delighted to be representing a global real estate services firm in the appointment of an Operations Manager for a newly redeveloped, large-scale multi-let commercial office asset.

This flagship building has undergone a significant transformation and now requires an operationally and technically astute individual to support the on-site General Manager in delivering a best-in-class occupier experience.

The role sits within a sizeable on-site team and carries both day-to-day operational responsibility and the opportunity to deputise for the General Manager, offering exposure to strategic asset management and senior stakeholder engagement within a high-profile environment, with a particular emphasis on technical service delivery and engineering excellence.

KEY RESPONSIBILITIES

Support the General Manager in the operational management of a large, multi-tenanted commercial office building Deputise for the General Manager as required, maintaining continuity of service delivery and stakeholder engagement Take a leading role in the management of M&E services across the asset, ensuring optimal performance and reliability Oversee and continuously refine Planned Preventative Maintenance (PPM) programmes, ensuring full compliance and asset longevity Manage technical service delivery, including reactive maintenance, fault diagnosis, and resolution across building systems Lead on minor works and project delivery, including landlord and tenant fit-out projects, ensuring works are delivered safely, on time, and within budget Act as a key interface between contractors, consultants, and stakeholders on all technical and project-related matters Ensure full statutory compliance, including H&S, risk assessments, and audit readiness, with a strong focus on engineering standards Manage and monitor specialist contractors, driving performance against SLAs, KPIs, and technical benchmarks Act as a key point of contact for occupiers and the client, maintaining strong professional relationships Support service charge budget management, particularly in relation to engineering spend, lifecycle planning, and project works Utilise CAFM systems to manage asset data, compliance records, and maintenance activities

PERSON SPECIFICATION

The successful candidate will demonstrate prior experience within a commercial real estate environment, ideally having progressed from an Engineering Manager or similar technically focused role into broader operations. A strong grounding in M&E services, planned maintenance regimes, and project delivery (including fit-outs) is essential, alongside the ability to engage confidently with clients and occupiers. IOSH is expected as a minimum, with NEBOSH or a relevant technical engineering qualification considered advantageous.

"If you are interested in this position, please apply with your CV today as this role may interview & appoint before the closing date of this advert."

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