Operations Manager Mortgage Services Full or Part Time

New Yesterday

Due to continued growth, our award-winning Estate Agency client is seeking an Operations Manager to join their successful Mortgage Services team. You will be based within their main hub based in Quedgeley, Gloucester. This is a fantastic opportunity to join a well-established company that prides itself on providing an exceptional service to all its customers! They are seeking an experienced and detail-oriented individual to play a pivotal role in safeguarding regulatory standards, advice quality, and customer outcomes. This is a key leadership position responsible for overseeing sales quality monitoring, regulatory reporting, complaints handling, and compliance governance within a fast-paced, target-driven mortgage environment. Responsibilities: -Act as a designated Key Individual for regulatory control functions, ensuring the business meets FCA regulatory standards and network requirements -Monitor and report on Advisor Incentives, ensuring structures align with regulatory expectations -Conduct regular SQR assessments to monitor advice quality, documentation standards, and regulatory adherence -Oversee the Sales Quality Monitoring framework
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Location:
Gloucester
Salary:
£30,000
Job Type:
PartTime
Category:
Management & Consultancy

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