Operations Manager

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Operations Manager (Permanent)
Salary: £40,000–£45,000
Office-based | Monday–Friday | 9:00am–5:30pm

We are recruiting for an Operations Manager to join a close-knit, on-site team in a varied and hands-on role. This is a fantastic opportunity for someone who enjoys being involved in all areas of a business, thrives in a reactive environment, and values teamwork just as much as operational excellence.

The Role The Operations Manager plays a key role across three core areas:

Operations & Office Management
Facilities Management
Health & SafetyKey Responsibilities Operations & Office Management
Oversee day-to-day office operations, ensuring everything runs smoothly
Develop, implement, and streamline administrative systems
Ensure all chargeable work is logged and uploaded to the invoicing system
Review invoices prior to distribution and run monthly invoicing
Issue leases and licences
Provide cover for reception, switchboard, administration, and customer service when required
Support sales administration, viewings, and quotations as needed Facilities Management
Manage day-to-day facilities issues, working closely with internal staff and external suppliers (cleaning, security, HVAC, landscaping, contractors, etc.)
Source quotes and manage supplier relationships
Oversee works across multiple sites, including handling tenant and lease enquiries remotely
Work alongside an on-site Maintenance Manager and ensure appropriate oversight, documentation, and risk assessments
Monitor utilities and maintain consumption records
Intruder alarm monitoring, resetting, and troubleshootingHealth, Safety & Compliance
Maintain and update all internal policies, ensuring ongoing compliance with evolving regulations
Carry out and review risk assessments
Act as Fire Marshal liaison and oversee first aid arrangements
Take responsibility for GDPR compliance
Oversee AML checks and reviews, including due diligence and Thirdfort monitoring
We are not looking for formal H&S qualifications — just someone who isn’t afraid of it, is comfortable following systems, and will keep documentation up to date as regulations change.IT & Systems
Own IT and telephony queries from start to completion, liaising with internal teams and external support partners
Use internal systems confidently, with training provided where neededProjects & Team Support
Assist with operational projects and support implementation
Provide guidance and informal supervision to the administrative team, helping develop skills and service levels
Foster a collaborative, positive, and customer-focused team environmentAbout You You’ll be someone who:

Has a positive, energetic (“buzzy”) attitude
Is proactive as well as highly reactive
Takes ownership and uses initiative
Is comfortable in a varied, fast-moving role
Enjoys being hands-on and part of a team
Responds quickly and calmly to customer and operational issues
Please apply today if you are interested
Apply
Location:
Cambridge
Salary:
£40,000 - £45,000 /annum
Job Type:
FullTime
Category:
Administration

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