Pallet Network Planner required to join our team working for a busy Haulage \n
Company based in East London, IG11 0DR. The successful candidate must be \n
able to work in a fast-paced environment, demonstrate excellent \n
communication skills, possess a good telephone manner, provide an in-depth \n
level of customer service and be proficient in all MS packages.\n
Main duties include:\n
· Provide an efficient, responsive and professional service when handling all \n
incoming and outgoing calls with customers, depots and drivers\n
· Deal with queries and issues by email and telephone quickly and thoroughly\n
· Book jobs onto bespoke IT systems\n
· Adhere to both company and statutory legislation and requirements to ensure \n
the efficient running of the business\n
· Co-ordinate deliveries and collections\n
· End of day responsibilities-debriefs, handovers, briefing night drivers\n
Skills and experience required:\n
· Able to work in fast paced environment, to prioritise tasks and be organised \n
and methodical\n
· Experience in similar role/environment will be beneficial\n
· Must be fully computer literate and able to use MS packages\n
· Transport and logistics experience essential\n
· Administrative experience essential\n
· Good customer service skills and a solutions-oriented approach\n
· Attention to detail and accuracy\n
· Must be able to work using own initiative and have a flexible, 'can-do' attitude\n
· Excellent written and verbal English communication skills\n
Job Type: Full-time, Permanent\n
Eligible for Private Company Health Insurance after 12 months service\n
Company Pension Scheme (NEST)\n\n
10-hour shift, Monday to Friday, 10:00-20:00\n
20 days holiday plus all Bank Holidays. Benefits:  Casual dress\n
 Company pension\n
 On-site parking\n
 Private medical insurance\n
Satisfactory references will be required.