Job Opportunity: Operations Support Coordinator - Property Maintenance

We are looking for an organised, proactive, and customer-focused Operations Support Coordinator to join our growing property maintenance team. This role is ideal for someone who thrives in a busy environment, enjoys problem-solving, and is confident communicating with engineers, tenants, and clients.

Key Responsibilities:

• Handle inbound calls from clients, tenants, and engineers, delivering friendly and efficient support.
• Prepare and issue quotes for reactive property maintenance works with accuracy and attention to detail.
• Provide technical support to engineers, assisting with queries to ensure jobs are completed effectively.
• Maintain accurate records and ensure all documentation and paperwork complies with industry regulations.
• Assist in job planning, scheduling and following up on outstanding works to ensure timely completion.
• Complete daily administrative duties, including data entry, scheduling, and updating job information.
• Support the Operations Directors with coordination, reporting, and general operational tasks.

What We're Looking For:

• Strong communication skills and a professional telephone manner
• Ability to manage multiple tasks and prioritise effectively
• Good attention to detail, especially when producing quotes and maintaining records
• Confidence liaising with both technical teams and customers
• Experience in property maintenance, facilities management, or a similar coordination role (essential)