Operations Support Manager – Front of House

Bristol

Competitive Salary

Are you a natural organiser who loves creating smooth-running, welcoming environments? Our anonymous client is seeking an Operations Support Manager to join their Front of House team in a hands-on role.

You’ll be at the heart of daily office operations, supporting a small team, coordinating shifts, and ensuring colleagues, clients, and visitors have a consistently positive experience. You’ll also work with Facilities, IT, Office Services, and Health & Safety teams to keep everything running behind the scenes.

What You’ll Do

• Lead and support the Front of House team, acting as a friendly point of escalation

• Coordinate shifts and daily operations

• Support meetings, events, and client hospitality

• Liaise with suppliers and facilities teams to resolve issues

• Maintain office standards, from meeting rooms to security and pantry areas

• Assist with administration, budgets, and compliance tasks

• Contribute to service improvements and projects

About You

• Experience in front-of-house, office management, facilities, or hospitality

• Strong communication and interpersonal skills

• Organised, proactive, and able to manage multiple priorities

• Customer-focused mindset, able to build rapport with colleagues and visitors

• Confident using IT systems, with a willingness to learn basic troubleshooting

• Understanding of health and safety practices (or willing to learn)

Shift Pattern

You will need to be flexible between 07.30 am - 7.00 pm and will work e.g. 07.30 – 4.30 pm one week and the next 10.00 am 7.00 pm.

This is a fantastic opportunity to take ownership of the front-of-house experience, make a visible impact, and work in a supportive, collaborative environment.