Operations Support

New Today

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a  friendly, fun and respectful environment where you are encouraged to thrive. 

Where you'll be working?

We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards.  We’re problem solvers with over 140 years of combined experience in engineering and infrastructure.

This role will be within our Demand management and network infrastructure team. We look after 60 million meters and our teams provide advanced metering solutions to help manage demand for essential suppliers. 

Want to be a part of it?

What you'll be doing?

You’ll be part of our Operations Team, supporting administrative duties to keep day-to-day functions running smoothly while learning the role of a Supervisor.
 
We'll need you to work with managers and supervisors in the Plumbing department to boost productivity, compliance, safety, and overall performance.
 
You’ll be engaging with the client and back-office teams to ensure seamless operational delivery, complete site audits, and maintain safe plant and equipment.
 
You’ll be handling customer issues using the ‘IMPACT’ protocol and responding to escalations within set timescales, ensuring compliance with Thames Water Smart Metering Asset Standards.

What you'll bring?

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include;

In In addition, this role offers;

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

#MGroupW INDSTA

Location:
Dartford
Salary:
£30,000 plus benefits
Job Type:
FullTime

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