Lead Our High-Performing Operations Team! Are you an experienced operations professional with a passion for process improvement and team leadership? We're looking for a proactive and driven Operations Team Leader to oversee our backend processes and lead a talented team of Operations Coordinators. If you excel at managing workflows, motivating teams, and driving operational efficiency, we'd love to hear from you! About us Evinox Residential is a leading specialist in energy metering, billing and services for communal and district heating systems. Using our own in-house billing platform, we look after hundreds of communal and district schemes for both private and social housing across the UK, providing bills for tens of thousands of customers each year. We also operate many more using our PaySmart pre-payment system. About the Role As an Operations Team Leader, you'll play a key role in ensuring the smooth running of our backend processes, including unit rate checks, bill runs, and client reporting. You'll lead a dedicated operations team, providing guidance, training, and support to help them achieve high levels of performance and accuracy. This is an exciting opportunity for someone who thrives on improving processes, solving complex problems, and collaborating with different departments to deliver outstanding operational results. Essential requirements: