Senior Project Manager – Oracle OFS & CX

Location: Reading (2–3 days onsite)

Industry: Utilities / Distribution

Engagement: Inside IR35

Are you a proven Project Manager with experience delivering Oracle Field Services or CX solutions?

We’re looking for a Senior Project Manager to drive high-impact digital and operational transformation across customer and field service functions. This role sits at the heart of a major programme focused on optimising the end-to-end customer journey through integrated Oracle platforms.

Key responsibilities:

• Lead the delivery of Oracle OFS and Oracle CX capabilities across technology and business change.
• Coordinate internal and third-party delivery teams to achieve measurable customer and operational outcomes.
• Deliver process improvements and drive adoption across both field and customer-facing teams.
• Manage governance, risk, and stakeholder engagement throughout the delivery lifecycle.
• Own business readiness, training, and change adoption activities across impacted teams.

What we’re looking for:

• Proven track record of delivering Oracle OFS projects (or equivalent field service platforms).
• Experience with Oracle CX / CRM solutions highly desirable.
• Skilled in stakeholder engagement, with strong business change delivery experience.
• Knowledge of Agile, Waterfall, or Hybrid delivery frameworks.

This is an excellent opportunity to play a key role in delivering strategic capabilities that improve both field efficiency and customer satisfaction.

To discuss further or apply, contact:

Harry – harry@paritasrecruitment.com

Mobile: +44 7702 946 250