OTD Support Engineer

New Today

Right across
infrastructure, there’s a requirement to not only maintain, but also renew and
reimagine. Whatever stage you’re at in your career; with us you’ll have an
opportunity to grow and develop. Delivering essential infrastructure services
for life, while being safety first, and client and customer centric in
a friendly, fun and respectful environment where you are encouraged to
thrive.

Where will
you be working?

At M Group
Telecom, we’re enabling and enhancing telecom networks, playing a lead role in
the delivery of our tech enabled future.

We deliver full
network cycle services for fixed, private and mobile operators.

Mobile networks- We keep the country
connected through the survey, design, installation and maintenance of private
5G networks, small cells, supporting Smart Cities & Connected
infrastructure.

Want to come
and be a part of it?

What
will you be doing?

As
the On The Day Support Engineer, you will play a key role in ensuring smooth
site operations and project delivery. Responsibilities include reviewing daily
trackers for readiness, conducting morning health and safety checks, and
verifying Dynamic Risk Assessment (DRA) documentation.

You will confirm Traffic
Management (TM) and Permit Management (PM) setups via photographic evidence,
ensure kit checks are complete, and manage site communications through a
dedicated WhatsApp group. Throughout the day, monitor progress, escalate issues
to Build Managers or Project Engineers, and provide clear OTD reports to
customers.

Knowledge of telecoms build processes is desirable for effective
support and problem-solving.

What you’ll
bring?

Support
continuous improvement initiatives to enhance work streams and processes.
Ensure successful site delivery and customer acceptance within the “Time, Cost,
Quality” framework. Maintain compliance with standards, provide accurate
information for site build completion, and conduct audits to company
requirements. Build strong relationships with internal and external
stakeholders, demonstrating commercial awareness in telecoms. Possess working
knowledge of health & safety, environmental legislation, and street works
build protocols to ensure safe and efficient operations.

What’s in it for you?

We offer a range of benefits designed to support your life in and out of
work, some of which include.

·
Matched or contributory pension scheme

·
Online GP service, 24 hours a day, 365 days a
year

·        Employee
assistance programme

·
My Rewards portal, access to 1000’s of retail
discounts

·
Life assurance

·
Cycle to work, salary finance and give as you
earn schemes

·        Enhanced
maternity, paternity leave and adoption leave

·
Reward and recognition scheme

In addition, this role offers;

Health Care Cash Plan, giving you the
ability to claim back medical expenses for things like dental, eyecare and
physiotherapy and much more!

Discretionary bonus scheme

25 days annual leave plus bank holidays

Recommend a friend – get rewarded for
introducing people to us!

About us

We want to be an employer of choice and a great place to work,
attracting diverse and talented people, who join us and make a difference.
We’re one of the Top 100 UK companies actively supporting and recruiting army
veterans. Our ENABLE inclusion networks bring together people who have a shared
passion, to help create an environment where everyone belongs.

Our values help to shape our
culture and how we work with one another. We recruit with these values in mind,
to ensure your aspirations, and ways of working, align with ours.

·        We’re responsible and go further for our
people, clients, communities and the planet

·        We’re open and seek new and better ways of
exceeding expectations

·        We’re together and as one team; the whole is
greater than the sum of the parts

·        We’re ambitious and embrace opportunity, to
lead essential infrastructure services for life

Whether you’re a trainee,
apprentice or graduate, or progressing through your career, our people benefit
from industry recognised programmes, training and development.

It’s an exceptional time to be a
part of M Group.

Please note: Occasionally, job adverts
might be closed before the stated closing date. Do apply as soon as possible to
ensure your application is considered.

For certain roles, successful candidates will be
subject to 3 rd party background checks as part of the hiring
process. Some roles require drug and alcohol testing as part of induction and
onboarding.

#MGROUPT INDSTA
Apply
Location:
West Byfleet
Salary:
Competitive plus benefits
Job Type:
FullTime

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