Our client is looking for an experienced Outsourcing Consultant to join a growing outsourcing delivery function and play a key role in managing strategic service providers across a complex, regulated environment.

This is a hybrid role combining business partnering and contract management, offering exposure to senior stakeholders, major change programmes, and a diverse portfolio of outsourced services.

What you’ll do

• Act as the primary interface between internal teams and outsourced service providers
• Provide real-time insight, analysis and advice on outsourced service performance
• Manage supplier relationships, governance forums, and issue resolution
• Oversee contractual change, financial controls, invoicing and budget tracking
• Analyse SLAs, KPIs and performance data to identify risks, opportunities and improvements
• Support continuous improvement across outsourced operations and service models

What you’ll bring

• Strong experience working with outsourced or shared service delivery models
• Proven ability to manage multiple suppliers and stakeholders in a fast-paced environment
• High analytical capability with excellent attention to detail and financial acumen
• Confidence interpreting complex data and translating it into clear, actionable insight
• Excellent communication, influencing and relationship management skills

Desirable

• Experience within insurance or financial services
• Exposure to managed service contracts, SLAs and third-party risk frameworks