Join to apply for the Paid Social Technical Account Manager role at IDHL

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Join to apply for the Paid Social Technical Account Manager role at IDHL

We’re IDHL.

With over 20 years’ experience under our belt, we’d say we know a thing or two about all things digital.

We’re IDHL.

With over 20 years’ experience under our belt, we’d say we know a thing or two about all things digital.

Our portfolio of services span performance marketing, website development, eCommerce, and data intelligence. But we’re more than just a digital agency; we're our client's key partner in growth.

Joining our performance division, you’ll be part of a team of SEO experts and paid media trailblazers. Working across outreach, technical SEO, digital PR, social media and more – there’s not a part of performance marketing we don’t deliver.

Our superpower is helping ambitious brands accelerate their growth in the digital economy, and we work with some pretty cool clients like Cruise.co.uk, tombola, and Hammonds.

But what’s in it for you?

Benefits

Aside from working with some of the best in the business (there are nearly 400 of us across IDHL), we offer a variety of benefits all aimed at making your life that little bit sweeter:

• 26 days holiday plus bank holidays and a birthday lie-in
• Two additional days for wellbeing and a volunteering day
• Additional annual leave purchase scheme or trade leave you don’t use for extra salary
• Hybrid working (a mix of office and home-based for many of our roles)
• Flexible working scheme
• Financial support from Salary Finance
• Company pension scheme and health care cash plan
• Private health care dependent on length of service
• Clear training and progression programme
• Free mortgage advice from experts
• Regular company events and awards
• Employee perks portal
• Plus many more, visit our careers page for more details
  
  

• Manage a portfolio of clients’ paid social accounts across multiple networks, predominantly Meta, Pinterest and LinkedIn
• Setup, implement, develop and track social campaigns across several platforms and markets while also combining insights from PPC campaigns where applicable
• Optimise campaigns to ensure they achieve the KPIs
• Conduct audience research, analysis and strategy
• Prepare cost estimates and budget management
• Ad Copy writing and testing
• Prepare and deliver monthly reports for the monthly progress calls with clients
• Analyse campaign performance and recommend next steps
• KPI reporting
• Understand the objectives of and participate in creating quarterly reports, client decks and future roadmaps in line with the agreed KPI’s
• Delegate tasks to Execs on shared accounts
• Work closely with the paid social technical account manager as well as with other teams within the organisation to ensure we deliver consistently across the board
  
  

• Excellent communication skills
• Organised, determined and persistent
• As well having excellent written and verbal communication skills you will have a strong customer service ethos and ability to build lasting relationships
• Meticulous attention to detail and be a perfectionist with a very analytical mind, almost a mathematician
• Strong trend awareness of what’s hot and what’s working right now across different social platforms
• Strong audience understanding and targeting skills
• Strong knowledge of Excel
• Strong time management skills in ensuring deadlines are consistently met and proactively managed
• Strong ability to work within a team and independently
• A positive, can-do attitude seeking out opportunities to develop your knowledge
  
  

• Previous experience within a paid media environment and be eager to build on this and develop within our company
• Intermediate knowledge of the various paid social platforms, mainly within Meta, Pinterest Twitter and LinkedIn
  
  

• Ideally have demonstrable experience in a Paid Social role gained from an agency or in-house position
  
  

• Ensure Time Tracker is 100% complete by the end of each day
• Achieve 95% TAM renewal rate
• Maintain productivity at 70%
  
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Marketing Services

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