Peer Mentor Co-ordinator / Family Support Practitioner

4 Days Old

Peer Mentor Co-ordinator / Family Support Practitioner
Location: East Riding of Yorkshire
Salary: £24,000 per annum
Vacancy Type: Permanent
Closing date: 29 Jan 2026
About The Role
Were seeking a proactive and compassionate Peer Mentor Co-ordinator / Family Support Practitioner to support the delivery of our prison visits service in the East Riding of Yorkshire.
Please note: this role is based at a rural site. Due to extremely limited public transport, applicants must be able to travel to the site independently and attend in person every day.
Youll play a key role in creating a safe, welcoming, and well-managed environment for families and visitors, working closely with staff and peer mentors.
What youll be doing
Supporting and guiding visitors throughout the visits process
Working alongside staff and peer mentors to maintain a calm, respectful environment
Providing professional, family-focused support and customer service
Overseeing the café and refreshment area, including stock and hygiene standards
Ensuring the visits hall and surrounding areas remain clean, safe, and presentable
Assisting with daily setup and close-down of the visits area
Adhering to all security, safeguarding, and confidentiality procedures
What were looking for
Strong communication and interpersonal skills
Experience supporting families or working in a people-facing role (desirable)
A calm, professional approach in busy or sensitive environments
Reliable, flexible, and comfortable working on-site every day
Ability to maintain professional boundaries and confidentiality
Willingness to follow food hygiene and safety procedures
In this role, youll help ensure visits run smoothly and with dignity, offering vital support to families while contributing to a safe and respectful prison environment.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -
Flexible working
Training and development opportunities
Simply Health Cashback Scheme (optional)
Season Ticket Loan Scheme
Cycle to work scheme
Crisis Loan Scheme
Electric Car Scheme
3 x Wellbeing Days (pro rata'd for part time employees)
Access to Blue Light Card
25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter
Death in Service Payment (2x annual salary)
Critical Illness Insurance (subject to qualifying criteria)
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.

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Location:
London
Salary:
£24,000
Job Type:
PartTime
Category:
Social Care;Management;Administration;Education

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