• People Operations Specialist (Senior)
• Hybrid – Hemel Hempstead
• £45k - £50k per annum + benefits
• Permanent

Forward Role is partnering with a Tech Organisation that has been through a period of substantial growth and is now looking to add a People Operations Specialist (Senior) as they continue to build a high‑impact, future‑focused People function.

In this role, you’ll be the trusted expert for managers on day‑to‑day people matters, leading ER cases with confidence and sound judgment. You’ll help shape policies, streamline processes, strengthen governance, and use data to drive smarter, scalable ways of working.

Key responsibilities:

• Advise managers on a range of people issues with clear, pragmatic guidance
• Lead ER cases end-to-end with consistent, balanced outcomes
• Coach colleagues on policy interpretation and operational best practice
• Review and improve policies, templates and processes
• Identify opportunities to automate and standardise ways of working
• Strengthen compliance, governance and operational consistency
• Use people data to spot trends and risks
• Partner with People Partners and stakeholders to enhance the employee experience
• Provide expertise on right to work and immigration processes
• Support wider people projects and initiatives

What you’ll bring:

• Strong experience in People Operations, HR Services or HR Advisory
• Proven track record managing varied ER cases
• Solid knowledge of UK employment law
• Experience improving processes, policies and operating models
• Confidence using HR systems and people data
• Ability to balance experience, efficiency and compliance
• Excellent attention to detail and stakeholder management
• Collaborative, solutions‑focused approach
• Exposure to immigration or tech‑led environments (advantageous)

You’ll join a business that values simplicity, collaboration and continuous improvement—offering real autonomy and the chance to shape better ways of working as the People function evolves. If you would like to know more, please contact Alex Wright at Forward Role recruitment or click the link to apply.