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Requisition ID: 7371

We are excited to offer a fantastic opportunity for a People Services Advisor – Key Accounts in Liverpool on a 12-month Fixed Term Contract.

This role is based on 37.5 per week and offers hybrid working based in The Matchworks, Unit 2-6, 142 Speke Rd, Garston, Liverpool L19 2PH - Some occasional travel to account sites will be required.

Join our vibrant, inclusive community in the HR Transactional team working closely with the Key Account Manager providing proactive support and training to key accounts to improve the overall employee experience of core people processes and assisting account team to improve compliance and data accuracy.

As the Key Accounts Advisor you will be working closely with the Key Account Manager to deliver training for existing our transport infrastructure accounts, as well as assisting in developing and improving proactive services.

You will be a key contact for the key accounts team and People Partners, building relationships and ensuring continuous improvement.

What you will do:

• Proactive training and support across amey, maintaining documentation and assessing effectiveness of delivered training
• Data Quality and Payroll accuracy – track and monitor metrics, working closely with data owners ensuring the system supports the requirements
• Engaging with stakeholders to provide relevant data
• Assisting the systems and MI teams in the continuous improvement of reporting
• Identifying and cascading potential areas of improvement to HR managers / key account managers
• Collaborative working with the internal people services team and subject matter experts

What you will bring:

• Experience in a HR role
• Ideally a bachelor’s degree or CIPD
• Experience in using HR systems including SAP or Success Factors is highly desirable
• Previous experience in using case management systems
• Competent in using Microsoft publications including Excel

We welcome applications from a diverse range of candidates.

At Amey, we work on long-term stable contracts so you can plan a long-term career with us. We have been awarded Platinum status by Investors in People which underscores our commitment to supporting our people across every part of our organisation, enabling them to shine. Whether you are starting your career, returning to the workplace or can bring your professional expertise and skills, there is a place for you here.

Our benefits are designed to help you thrive at work and in your home life. You will have the flexibility to choose benefits and development opportunities that are best for you.

• Remuneration - Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions
• Training Opportunities: Unlock your potential with comprehensive training, including fully funded leadership programs tailored to your personal growth.
• Holidays - Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further days.
• Pension - Generous pension scheme, with extra contributions from Amey
• Flexible benefits – Customise your benefits with options such as insurance benefits, Cycle2Work scheme and access to discounted gym membership.
• Exclusive Discounts - Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.
• Give Back to community - Two Social Impact Days each year, for volunteering and fundraising opportunities
• Family friendly policies for new parents or if you provide care for a dependant
• Membership of our Affinity Networks who connect, support and inspire diverse communities within Amey

About Amey

We are a leading provider of full life-cycle engineering, operations, and decarbonisation solutions, for transport infrastructure and complex facilities.

Our purpose is to deliver sustainable infrastructure solutions that enhance life and protect our shared future.

Every day our teams across the UK and internationally do truly important work shaping some of the most complex environments that impact generations to come.

To find out more visit our website amey.co.uk/careers

Application Guidance and Diversity & Inclusion

At Amey we constantly evolve how we work to reflect the different needs and backgrounds of our employees. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We believe everyone deserves an opportunity to shine.

As a disability confident leader, we’re proud to guarantee applicants with a disability an interview if they meet the minimum requirements for the role.

Please contact our recruitment team at peopleservices@amey.co.uk to discuss any access needs, reasonable adjustments or additional support that you may require at any point during the recruitment process.

Apply today

***We may close this vacancy early if we receive sufficient applications. Please apply as soon as possible***