People Support Advisor Permanent Chester £42k per annum Forrest Recruitment Ltd are exclusively working with an independent national company who have a unique approach to their work and ensure that actions are being taken and problems are resolved. Supporting thousands of people across the Northwest, you will be working alongside 11 others, you will be taking vulnerable phone calls and meeting with individuals to listen and support them with any workplace problems. This role requires someone who can provide an empathetic and non-judgmental approach to individuals. Duties : Responding to initial telephone and email contacts Arranging face to face meeting to complete conversations with employees Escalating issues of patient safety and care are in line with the agreed timescales for an NHS trust client Escalating and remaining in contact with the employee to ensure a satisfactory resolution is agreed Facilitating meetings between a contacting employee and a colleague and making sure it is line with the escalation path Presenting the company service to staff groups Sch...