Job Description

Personal Assistant

Fulwood Hospital near Preston

Full time – 37.5 hours per week

Competitive Salary

We have an exciting opportunity for an experienced and highly organised Personal Assistant to provide support to our Hospital Director.

Fulwood Hall Hospital is located near Preston, registered for 30 beds, 3 theatres, day case unit and full supporting outpatient services. Fulwood Hall Hospital offers a wide range of surgical procedures with diagnostic and treatment facilities.

As one of the North West's leading private and NHS ‘Choose & Book’ hospitals, Fulwood Hall Hospital is a leading provider of high quality healthcare, part of the Ramsay Health Care Group. 

The role

We are seeking a highly motivated, proactive individual with exceptional Personal Assistant (PA) skills to provide a streamline service to the Hospital Director and the Senior Management Team at Fulwood Hospital. As well as general organisation skills the role includes diary management, organisation of meetings and minute taking.

The role requires utilisation of an in-house training risk management and patient administration system, for which training will be provided.  The role also includes the co-ordination of patient complaints, including from logging on the system, co-ordinating investigation where appropriate, collating responses and complaint review meetings.

Working closely with the Hospital Director, you will also organise staff events and staff engagement at all times.

The successful candidate will be able to demonstrate the following

• Strong administrative experience

• Minute-taking skills (essential)

• Shorthand (desirable)

• Working knowledge of Microsoft Office 365 and Microsoft Teams  

• Knowledge of medical terminology desirable

• Adherence to high standards of confidentiality

• High levels of accuracy and attention to detail

• The ability to work independently

• Excellent communication skills – written and oral

• Time management skills with the ability to prioritise

What you will bring with you

• A warm, considerate, and empathetic character

• The ability to make decisions and use your initiative

• A flexible and positive attitude

• A desire to progress and improve our services

• A willingness to be involved in projects and initiatives outside your core role to support the Hospital Director and wider site.

Benefits

• 25 Days Leave + Bank Holidays

• Buy & Sell Flexi Leave Options

• Private Pension where Ramsay will match up to 5% after a qualifying period

• Enhanced Competitive Parental Leave Policies

• Private Medical Cover with option to add partner & dependants

• Life Assurance (Death in Service) x3 base salary

• Free Training and Development via the Ramsay Academy

• Concerts for Carers

• Employee Assistance Programme

• Cycle2Work scheme available, in partnership with Halfords

• The Blue Light Card Scheme

About Us

Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider operating in 8 countries, with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

We care.
 

It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
 

“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.