ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our residents homes are safe and maintained to a high standard. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. JOB DESCRIPTION Are you someone who thrives in a dynamic environment and enjoys organising schedules to ensure work is completed on time? If so, The Guinness Partnership is seeking a Planned Works Co-ordinator to join our team in Oldham on a full-time, permanent basis, to efficiently manage HHSRS cases. Reporting to the Operational Support Manager, the successful applicant will support the Planned Works team, ensuring residents remain informed and all legal and safety standards are met. This full-time role is 39 hours per week, Monday to Friday. We recognise that flexibility is essential for this position and operate a hybrid working model, requiring employees to work in the office for three days per week, with the remaining two days worked from home. About the role We are a customer focused organisation, so we know that how we do things is just as important as what we do. You will not only have great customer service skills, but you will also be highly organised with excellent time management skills. Key essential requirements of the role: Experience of working in a customer-focused environment. Experience of working within agreed performance targets. Proven ability to work methodically, follow agreed procedures, and accurately record data and information. Ability to work in a fast-paced environment and under pressure. Experience of working with databases and Customer Relationship Management (CRM) System. Experience of using Microsoft Office, including Word and Excel. Educated to NVQ II or equivalent GCSEs. Experience of scheduling work. Experience of working with sub-contractors. Excellent organisational and time management skills. Desirable requirements: Experience of scheduling work. Experience of working with sub-contractors. Excellent organisational and time management skills. If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV. For candidates who are shortlisted, interviews will take place in person at our Bower House Office in Oldham on Wednesday 1st April 2026. REEDTGP Benefits Holidays: We offer 25

27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days). Competitive Pension Scheme: We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions. Benefits Portal: We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping. Performance Pay: Annual Performance Score bonus subject to eligibility Life Assurance: For peace of mind Guinness provides three times salary life cover in the event of your death Health Plan Options: There are a couple of health care schemes available depending on the post grade VDU/DSE: Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work Additional benefits include: Access to the Finance wellbeing portal Professional subscription annual payment Travel season ticket loan Car lease scheme

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