Planning Optimisation Analyst

1 Days Old

How you'll help us live our purpose We've been helping our members save for their future and buy a home of their own since 1875. By joining us, you'll play a big role in helping us to put home ownership within reach of more people, generation after generation. It's a purpose that drives everything we do and one we're proud of. As a Planning Optimisation Analyst, you'll play a key role in helping us deliver for our members and colleagues by ensuring we have the right resources in place to meet customer demand across our Customer Division. Role can be based at either our Leeds head office or Newcastle-upon-Tyne, Cobalt Business Park on a hybrid basis. How you'll make a difference Our Planning Optimisation Analyst is responsible for creating and maintaining workload volume forecasts and modelling colleague resource requirements across customer-facing teams. This includes analysing volumes such as new mortgage and savings account openings and translating insights into practical, actionable workforce resource plans. You'll work closely with key stakeholders across the business and make full use of our workforce management tools. Your forecasts will inform hiring strategies and workforce decisions, ensuring we're well positioned to meet changing business demands while continuing to deliver a great customer experience. What you'll bring to the role:<...
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Location:
Leeds
Salary:
£35,000
Job Type:
FullTime
Category:
Management & Consultancy

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