Platform Services and Support Manager

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AQA Milton Keynes, England, United Kingdom

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AQA Milton Keynes, England, United Kingdom

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Platform Services and Support Manager

Milton Keynes | Hybrid (2x days a week in the office)

FTC ending March 2027

AQA needs someone who can do more than just manage platforms. We're looking for someone who can lead a team through complexity, without losing sight of the bigger picture - or the technical detail.

This is a senior role in our Assessment Technology group - the people behind the platforms that deliver GCSE and A-level results to millions of students every year.

You'll be leading a team (and sometimes third-party suppliers) responsible for running, supporting, and improving our platforms and infrastructure. That means balancing day-to-day stability with long-term improvement. You'll need to set a clear direction and get people aligned behind it - then make sure things get done.

You'll work closely with Architecture and Software teams and play a key role in delivering change across systems that are central to AQA's purpose.

What you'll need to bring:

Strong experience managing Azure platforms in complex environments where uptime matters.

A working knowledge of ITIL (and preferably more than just the Foundation certificate).

Enough technical depth to lead credible conversations about platforms and infrastructure - and to challenge where needed.

A structured approach to solving problems

A continuous improvement mindset - you'll be someone who's always looking for ways to make things better.

What you'll get in return:

25 days' holiday + Bank Holidays + Christmas shutdown.

Flexible working and genuine investment in your development.

35-hour week.

Excellent pension (6% - 11.5% employer contribution).

Enhanced family leave and more!

What next?
Apply via our portal. Every applicant gets a written response.
Closing date for applications will be Thursday 21st August.

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Location:
Milton Keynes, England, United Kingdom
Salary:
£60,000 - £80,000
Job Type:
FullTime
Category:
Management & Operations

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