Portuguese Customer Service Advisor

36 Days Old

Position:PortugueseSpeakingCustomerServiceAdvisor
Operatinghours:MondayFriday8am4:30pm
Location:Fountainbridge,Edinburgh.
Salary:£24,800+£1,000
Whowearelookingfor.
WeareseekingapassionateandenthusiasticPortuguesespeakingCustomerServiceAdvisortojoinourteaminEdinburgh.Youwillbecustomer-centric,haveapassionfortravel,haveatrackrecordinbuildingrapportquicklyandtakeprideinbeingabletoproblemsolve.Theseaspectswillcomethroughinallyourinteractionswhilstdeliveringthebestpossiblecustomerservicethroughourrangeofcommunicationchannels.
Whatyouwillgetinreturn
JoiningtheteaminEdinburgh,youwillbewarmlywelcomedtoanengagingandsupportiveworkingenvironmentwhichincludes:
33daysannualleave
Workplacehealthcashplanincludingclaimingbackfordental,opticalandphysiotherapyandmuchmore
Employeewell-beingprogram,EmployeeAssistanceProgramandenhancedsickpay
Monthlyperformance-basedbonuses
Extensivelearningopportunitiesandresourcestofurtheryourcareer
Enhancedfamilypolicies(maternity/paternity/adoption)
Lifeandhealthinsurance
Freeon-sitegym
Hybridworking(after6months)
Frequentemployeeengagementevents
Referafriendbonusscheme
Whatyoullbedoing
Providingexceptionalservicetoourcustomers,beingthe?rstpointofcontactrespondingtovarioustravelqueries.
ProvidingresolutionstoourcustomersviaCall,ChatandEmail.
Handlingcustomerquerieswithempathy,patienceandcompassion.
Attendingregularteamhuddles.
Keepinguptodatewiththelatestpromotions,initiativesandcompanypolicies/procedures.
Assistinginadhocassignedprojects.
Whatyoullneed
Customerserviceexperience
Mustbe?uentinPortugueseandEnglish
Effectivecommunicationskills
GoodknowledgeofMicrosoftOfficesuite&Pro?cienttypingabilities
Abilitytoremaincalmandlogicalinchallengingsituations
Excellentproblem-solvingskills
Enthusiasticapproachwiththedesiretohityourgoalsandpassionateaboutcontinuousdevelopment
BeAwareofRecruitmentFraud
Pleasebevigilantandremember,officialcommunicationswillalwayscomefromourverifiedemailaddresses,andweneverconductinterviewssolelyviatextorinstantmessagingapps.Wedonotchargeanyfeesthroughoutthehiringprocess.Ifyoureceiveanydubiouscommunications,reportthemimmediately.

TPBN1_UKTJ
Apply
Location:
Dalkeith
Salary:
£24,000
Job Type:
FullTime
Category:
Customer Service

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