This job is with CGI, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Power Platform Technical Lead – Position Description At CGI, we empower our clients to transform how they serve their customers and communities – and as a Power Platform Technical Lead, you'll be at the heart of that change. You'll design and deliver innovative CRM solutions that drive measurable business outcomes, enabling organisations to operate smarter, faster and with greater impact. In this role, you will shape the future of digital services across industries, collaborating with talented peers in an environment where your expertise is valued, your creativity is supported and your ownership of solutions makes a lasting difference. We offer a competitive salary, excellent pension, private healthcare and a share scheme (3.5% + 3.5% matching) that makes you a CGI Partner, not just an employee. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your Future Duties And Responsibilities In this role, you will lead the design and delivery of enterprise‑scale Dynamics 365 CRM solutions, shaping architectures that meet both technical demands and business goals. You'll work closely with clients to understand their needs, translate them into innovative designs, and ensure successful delivery from scoping through to implementation. You'll take ownership of solution architecture, provide guidance on modern technologies and bring together cloud, CRM and business expertise to deliver lasting value. Collaborating with CGI colleagues, you'll have the opportunity to drive new ideas, influence strategy and make a visible impact on projects that matter.

Lead & innovate: Shape Dynamics 365 CRM solution designs to align with client strategies. Develop & deliver: Create architecture documentation and guide technical delivery. Optimise & automate: Leverage Azure and Power Platform to enhance business outcomes. Advise & support: Engage in pre‑sales activities, presenting technical solutions and value. Collaborate & grow: Work alongside diverse teams, sharing knowledge and learning new technologies.

Required Qualifications To Be Successful In This Role To succeed in this role you should bring proven expertise in architecting and delivering large‑scale CRM solutions with strong knowledge of Dynamics 365, cloud environments and enterprise architecture. You'll combine technical depth with strong business acumen and thrive in collaborative, client‑facing roles. Essential

Extensive experience implementing large Dynamics 365 CRM solutions. Strong knowledge of enterprise architecture and business solutions deployment. Proven ability to assess feasibility of integrations and migrations from non‑Microsoft platforms. Demonstrable Dynamics 365 SaaS administration and on‑premise installation experience. Proficiency in Azure and Power Platform solutions. Advanced business knowledge in CRM, Marketing or Field Services domains. Solid understanding of IaaS, PaaS and SaaS models.

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