About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

The Practice Lead for Global Payment Operations, with a focus on Wholesale Payments will lead the Repair and Investigations processing operations in the US, EMEA and APAC regions.

This leader will be responsible for multiple Payment Processing teams in various geographical locations.

The role requires an exceptional leader with thought leadership that can balance the functions; Payment Repairs, Exception processing and Payment Investigations, having a complete understanding of the payment lifecycle and the various payment rails (Fedwire, CHAPS, RITS, CHIPs and etc.) while leading the groups through Industry changes and interacting with key stakeholders.

The role includes managing others and applying operational or strategic management skills. Management responsibilities and decisions likely include hiring, performance reviews, pay decisions and development.

The leader provides leadership and direction through managers; setting goals and enabling success through effective management. Is accountable for the performance and results of a division or region. Executes business plans and contributes to the development of functional strategy. Decisions are guided by functional or major operational segment strategy and priorities.

The successful candidate will be a UK Certified Person.

Additional responsibilities include:

• Directs the resolution of highly complex or unusual business problems applying advanced critical thinking
• Guided by organization functional strategy, has broad impact on the functional, divisional, or regional results
• Define the function and necessary production organization to carry out business objectives
• Proactively research and coordinate enhancements and transformation
• Support Business in providing thought leadership to benefit NT
• Partner with Practice Executive and Service RM's to improve the function
• Responsible for maintaining quality service with future considerations
• Ensure changes match industry trends and client expectations in terms of partnering with technology and service delivery
• Effectively manage financial health of the practice and remain in budget
• Advocate for cost-effective strategies that meet client needs
• Identify opportunities for continuous efficiencies, scale, and value
• Organize the functional work from a process and locational regulatory standpoint
• Responsible for control and risk management
• Provide input to Talent Decisions as related to upskilling the function from a service perspective
• Effectively manage change and transformation objectives
• Point of contact for issues specific to functions under management
• Coordinate operational response to complex issues
• Accountable for delivering quality solutions with an eye to the future of expense management and client service delivery
• Collaborate with other Practice Execs and capabilities to deliver and overall seamless operational offering
• Collaborate closely with Relationship Managers to identify issues
• Coordinate response between operational teams
• Liaise between BU stakeholders and operational leaders on recurring issues

The successful candidate should have a fair amount of the following skills & experience:

• Extensive knowledge of Wholesale Payments and Payments Industry
• Excellent oral and written communication skills are required
• Leads through subordinate managers; contributes to the development of functional/operational long-term strategy and develops annual business plans to ensure alignment
• Applies broad industry knowledge and commercial awareness to drive financial performance
• Negotiates with senior leaders across the business
• Requires strong leadership and forethought to lead the function globally.
• A College or University degree and/or relevant proven work experience.
• Related Industry qualification is preferred.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com .

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.