What you can expect

As a Principal People Scientist at Workvivo, you’ll play a pivotal role in helping organizations uncover the real story behind employee engagement, culture, and performance. You’ll lead high-impact consulting engagements with our customers, using your expertise in organizational psychology and data storytelling to design and deliver actionable employee listening strategies. You’ll have the opportunity to shape the future of our growing Employee Insights offering. Creating meaningful impact across diverse client organizations, while contributing to the evolution of our product, methodologies, and thought leadership. This is a high-visibility, strategic role that offers the freedom to innovate, the platform to influence, and the support of a world-class team behind you.

About the Team

At Workvivo, we’re on a mission to elevate the employee experience by making communication more human and workplace culture more connected. As part of the Zoom family, we bring together the agility of a startup with the reach of a global technology leader. You’ll be joining the Services team, led by Head of Services. This team is dedicated to partnering with customers to translate insights into action and create better work experiences. You’ll work cross-functionally with product, data science, customer success, marketing, and sales. Collaborating to evolve our approach to employee listening and people analytics.

Responsibilities

• Designing and implementing employee listening strategies across onboarding, engagement, DEI, and lifecycle touchpoints using Workvivo Employee Insights

• Leading strategic consulting engagements, from discovery and diagnosis to executive reporting and action planning

• Advising clients on best practices in employee experience, behavioral science, and organizational effectiveness

• Creating compelling, executive-ready presentations that highlight key insights, trends, and recommendations

• Collaborating with internal teams to enhance survey design, benchmarks, and insight reporting within the core product

• Developing scalable frameworks and methodologies (e.g., drivers of engagement, predictive models, ROI models)

• Contributing to content development including case studies, customer playbooks, and white papers

• Mentoring team members and act as a subject matter expert on people science and analytics within the organization

What we’re looking for

• Bring 10+ years of experience in organizational psychology, people analytics, employee engagement, or a related field

• Hold a Master’s or PhD in Organizational Psychology, Behavioral Science, HR Analytics, or similar discipline

• Demonstrate success in consulting or advisory roles, ideally in SaaS or HR tech environments

• Leverage expertise in employee survey platforms such as Qualtrics, Glint, Culture Amp, Peakon, or Medallia

• Apply statistical techniques (e.g., regression, factor analysis) using tools like SPSS, R, Python, or Excel

• Communicate insights clearly to non-technical audiences and influence executive stakeholders with confidence

• Showcase high emotional intelligence and empathy when interpreting and delivering sensitive feedback

• Excel in fast-paced, evolving environments and thrive in customer-facing, C-suite interactions

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learnfor more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.