Print Account Manager

New Today

Are you an experienced print professional who thrives in a fast-paced, customer-focused environment? We are looking for a Print Account Manager to join our established Print team in Derby. This is an office-based role , perfect for someone who enjoys collaborating closely with colleagues, supporting customers, and taking full ownership of complex print projects from enquiry to delivery.
About the Role
In this role, you will be responsible for estimating, advising on, and managing the production of non-template and complex print jobs . Youll work directly with customers, liaise with suppliers, and ensure each job is produced efficiently, accurately, and to the highest standard. You will also support the day-to-day running of the Derby Print department, playing an integral role in delivering exceptional service and meeting customer expectations.
Key Responsibilities
Interpret customer briefs for complex print jobs and advise on production methods and specifications
Identify appropriate suppliers and determine the most efficient production route
Manage selected complex jobs from enquiry to completion, including processing sales and purchase orders
Act as the main point of contact for a designated portfolio of Business Print customers
Ensure all monthly print invoicing processes are completed accurately and on time
Maintain and update the Progress/Primo MIS systems
Support the daily running of the Derby Print department
Liaise professionally with internal teams, suppliers, and customers to ensure deadlines and SLAs are met
Provide guidance and support to other team members when required
Recommend improvements to processes to increase efficiency, profitability, and customer satisfaction
Ensure confidentiality and data protection compliance at all times
Skills & Experience Required
Experience within a print and design environment
Strong organisational skills with the ability to manage multiple tasks and deadlines
Excellent communication and listening skills at all levels
High level of attention to detail
Confident using IT systems, particularly Microsoft Word and Excel
Calm under pressure with the ability to use your own initiative
Professional, customer-focused, and committed to delivering exceptional service
Team-player with a positive, ambitious attitude
Desire to exceed client expectations and continuously improve
Benefits: Contributory Pension
Enhanced Family Leave
Company Sick Pay
Annual Leave
Additional Holidays for long service
Holiday Purchase Scheme
Employee Assistance Programme
Opt-in Medical Scheme
Birthday off/voucher
Financial reward for long service
Charity Volunteering Days
Ogilvie Car Lease Discounts
Staff Sales
Costco sign up discounts
Pension Financial Advisor
Eyecare Benefits
Childcare vouchers

TPBN1_UKTJ
Apply
Location:
Allestree
Salary:
£26,000
Job Type:
FullTime
Category:
Sales

We found some similar jobs based on your search